FAQ

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How do I clean the beds?

All covers are machine washable. In-between washes they are also really easy to be vacuumed.

Why are your beds so much more expensive than others on the market?

The Eco Couch is so much thicker than most other dog beds. If you look closely to the detail of other orthopedic beds, the eco couch is the best by far. 

 Also, a lot of those so called expensive beds on the market, use cheap imported foam, which in the LUXURY furniture industry is known for its poor quality. 

In order to develop a bed to a standard, which uses foam developed in Australia and eco friendly foam, it is costly. But in return we can offer a 10 year support, comfort and structure WARRANTY. 

The other components of the bed are also eco friendly. 100% cotton covers and designer fabrics. Unfortunately natural fibre fabric cost more than synthetic ones, but they last longer and are much easier to rid of bacteria and pet odours. They are also better for our general health and well being. 

Are the covers expensive to buy?

NO... The covers and other components of the bed are extremely reasonably priced... It is the eco mattress that is the investment and is the one component which will last the longest.  

Can I use the dog beds outdoors?

Our dog beds are designed for indoor use, however an undercover area away from cold and wet weather could be fine. It's important to know that this bed is solid foam and is not waterproof and must be kept away from wet weather. The waterproof component to our foam beds, is the bamboo mattress protector which has a waterproof top, and designed to protect the mattress from bacteria and accidents - this is an optional extra and not standard with purchase. 

Are our Beds made with Memory Foam?

The answer is NO.... Memory foam originated from China manufacturers, and in most cases, is highly toxic. It is neither been proven to be better for our limbs and ligaments. These chemicals off gas and can cause toxic harm to our health. The memory foam also holds heat, and when our fury friends cant sweat and regulate like we do, they can run hot, which can cause stress on the body for a comfortable restful sleep. 

The Foam in our beds is of much higher standard, and has been developed and tested since 2012, with three layers, to achieve maximum comfort and support for a dog between 2kg and 90Kg. 

Can I replace components of the bed?

YES!!! Every component of our beds can be replaced. However please note: It is the mattress you have invested in and want to protect the most. Any other component, whether it be 1 x bolster cushion or a new mattress protector or outer cover can be replaced. 

Is the foam fire retardant?

Although we use the most environmentally friendly foam on the market, it is not fire retardant.

My dog is a chewer, will this dog bed be strong enough?

We use strong and durable fabrics, however a dog chewing the fabric will cause damage. Most non-tearable fabrics contain metal or foreign fibres and are not healthy for your pet, particularly if swallowed.